Damaged Items, Refund and Exchange Policy:

Any damage or late delivery claims must be reported to Us no later than 48 hours after delivery notification.
Damaged or late delivery claims are subject to the Terms and Conditions of Service for UPS, which can be found here:
http://www.ups.com/content/us/en/service.html?WT.svl=Footer

We will only ship replacement products for goods that are damaged in transit. Consumers will receive a refund on shipping if UPS did not meet their terms and conditions after a UPS claim has been filed and approved by Our Company.

Our Company does not offer refunds on perishable items. However, customer satisfaction is our top priority. If you are dissatisfied with a product you ordered, please send us an email and we will respond promptly.


Delivery Time

All orders are shipped in a timely manner between Monday and Wednesday. Orders placed at the end of the week will be shipped at the beginning of the following week to preserve the freshness of your items during shipment. If you request an item that is not in stock, and which we cannot obtain within 7 days, we will notify you with expected shipment time or cancellation of that particular order item. Large orders may require additional time to prepare; if you have questions about the possible delay of a large order, please contact us in advance of the desired delivery date.

Holiday orders require longer shipping lead times due to heavy volume. We suggest you order early to beat the rush!